Privacy Policy

Last updated: October 2025

RemoveAlpha ("we," "our," or "us") operates the RemoveAlpha web application ("Service") available at https://removealpha.com. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with applicable laws, including Japan's Act on the Protection of Personal Information (APPI) and the EU GDPR.

1. Information We Collect

  • • Email address (for account creation, notifications, and billing)
  • • Payment information (processed securely by Stripe; we do not store card details)
  • • Uploaded image files (stored temporarily on Cloudflare R2 and deleted automatically within 24 hours)
  • • Usage and processing history (used to track image quotas and detect abuse)

2. How We Use Your Information

We use collected data to:

  • • Provide and maintain the Service
  • • Process payments and manage subscriptions
  • • Communicate with you about updates or support
  • • Analyze performance and improve our platform
  • • Comply with legal and tax obligations

3. Data Retention & Deletion

Uploaded images are deleted automatically after 24 hours. Account information is retained as long as your account remains active or as required by law. You may request deletion of your account and associated data by emailing support@removealpha.com.

4. Data Sharing and Third Parties

We share limited data with:

  • • Stripe Inc. (for payment processing)
  • • Cloudflare R2 (for secure temporary file storage)
  • • Analytics providers (aggregated, anonymized usage metrics only)

5. International Transfers

Your information may be processed in servers located outside Japan. We ensure adequate protection consistent with GDPR and APPI standards.

6. Your Rights (under GDPR and APPI)

  • • Access, correction, and deletion of your data
  • • Restriction or objection to processing
  • • Data portability
  • • Withdrawal of consent at any time

Requests can be made via support@removealpha.com.

7. Cookies

We use minimal cookies for authentication and analytics. You may disable cookies in your browser, but some features may not function properly.

8. Security

We implement SSL encryption and industry-standard security practices to protect your information. No method of transmission is completely secure, and you use the Service at your own risk.

9. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of the Service after updates constitutes your acceptance.

10. Contact Us

RemoveAlpha
Email: support@removealpha.com