Refund Policy
Last updated: October 2025
30-Day Money-Back Guarantee
Full Refund Available
If you are not satisfied with RemoveAlpha within 30 days of your first paid subscription, you may request a full refund by contacting support@removealpha.com.
After 30 Days
Refunds after 30 days are not guaranteed but may be granted in exceptional cases such as duplicate billing or service errors.
Subscription Cancellations
Important: You may cancel your subscription anytime from your account dashboard.
- • Cancelled plans remain active until the end of the billing period
- • No partial-month refunds are offered for cancellations
- • You retain access to all features until your subscription expires
Processing of Refunds
Refund Timeline: Approved refunds are processed through Stripe to your original payment method within 5-10 business days.
What to Expect:
- • Email confirmation of refund approval
- • Automatic processing through Stripe
- • Refund to original payment method
Processing Time:
- • Credit cards: 5-10 business days
- • Bank transfers: 5-10 business days
- • Digital wallets: 1-3 business days
How to Request a Refund
Contact Information:
Email:
support@removealpha.com
Subject Line: "Refund Request - [Your Account Email]"
Include in your message:
- • Your account email address
- • Subscription plan you're requesting refund for
- • Reason for refund (optional but helpful)
- • Purchase date (if known)
Email: support@removealpha.com
Subject Line: "Refund Request - [Your Account Email]"
Include in your message:
- • Your account email address
- • Subscription plan you're requesting refund for
- • Reason for refund (optional but helpful)
- • Purchase date (if known)
Contact Us
For refund requests or billing questions:
RemoveAlpha Customer Support
Email: support@removealpha.com
Response time: Within 1 business day