Refund Policy
Last updated: August 2026
Our Refund Policy
Refund Available Any Time
Not satisfied? Email support@removealpha.com and we'll refund your most recent monthly payment. The refund cancels your subscription, so you won't be billed again. Earlier months aren't refundable.
There is no time limit and no reason required. Ask any time, for any reason.
Subscription Cancellations
Important: You may cancel your subscription anytime from your account dashboard.
- • Cancelling on your own leaves your plan active until the end of the billing period
- • If you want your most recent payment back instead, email support and we'll refund it and cancel the subscription
- • You retain access to all features until your subscription expires
Processing of Refunds
Refund Timeline: Refunds are processed through Stripe to your original payment method within 5-10 business days.
What to Expect:
- • Email confirmation of your refund
- • Automatic processing through Stripe
- • Refund to original payment method
Processing Time:
- • Credit cards: 5-10 business days
- • Bank transfers: 5-10 business days
- • Digital wallets: 1-3 business days
How to Request a Refund
Contact Information:
Email:
support@removealpha.com
Subject Line: "Refund Request - [Your Account Email]"
Include in your message:
- • Your account email address
- • Subscription plan you're requesting refund for
- • Reason for refund (entirely optional, but helpful to us)
Email: support@removealpha.com
Subject Line: "Refund Request - [Your Account Email]"
Include in your message:
- • Your account email address
- • Subscription plan you're requesting refund for
- • Reason for refund (entirely optional, but helpful to us)
Contact Us
For refund requests or billing questions:
RemoveAlpha Customer Support
Email: support@removealpha.com
Response time: Within 1 business day